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December brings circumstances that impact our ability to process deposits to your accounts, including holiday closures and requirements for taxable income.
Some Members have reported an increase in phishing and vishing scams text messages.
Access to Online Banking and the Mobile app were temporarily disrupted on December 1, 2023. As of 4 PM, all services have been restored, although some Members are still experiencing intermittent issues.
UFCU Members will be unable to access accounts overnight August 27-28.
Effective February 1, 2022, approximately 4,000 mortgage account(s) are being transferred to a different, trusted organization, Standard Mortgage Corporation.
Tips to assist you in filing a claim for property damage due to the current weather event.
UFCU encourages all visitors to wear masks while in our branch lobbies.
We understand that 2020 has been a challenging year. As a result of COVID-19, we suspended several fees, which caused us to do a broader review of all the fees we assess Members on our accounts and services going into 2021.
Update: Our Galveston and Victory Lakes locations have reopened.
Thank you for your patience and understanding as we resolved the recent Mobile Banking outage.
If you have experienced a loss of income due the federal government shutdown, we want you to know that we're here to help.
We are currently experiencing issues with Bill Pay and are working to resolve them as soon as possible. We apologize for the inconvenience.
The latest Mobile Banking update will be available via app stores April 11, 2018.
If you are depositing an insurance check, please speak with a UFCU Representative to ensure all payees have endorsed the check properly.
Electronic debit transactions may post to your account sooner.
Now through September 15, we're waiving the $1 ATM transaction fee (charged at non-UFCU ATMs) for all Texas and Louisiana residents.
For the safety of our Members and staff, our Galveston and Victory Lakes locations will be closed on Saturday, August 26th in response to Hurricane Harvey.
UFCU members will no longer be able to visit A+ Federal Credit Union locations to access their UFCU account as of July 1, 2016.
UFCU sends short surveys asking for your feedback to help us enhance your experience.