News

Announcements

Announcements | December 27, 2023

Understand End-of-Year Deposit Delays

December brings circumstances that impact our ability to process deposits to your accounts, including holiday closures and requirements for taxable income.

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Announcements | December 11, 2023

Beware of Phishing and Vishing Scams

Some Members have reported an increase in phishing and vishing scams text messages.

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Announcements | December 1, 2023

Temporary Service Disruption

Access to Online Banking and the Mobile app were temporarily disrupted on December 1, 2023. As of 4 PM, all services have been restored, although some Members are still experiencing intermittent issues.

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Announcements | August 22, 2022

Services Unavailable Overnight August 27–28

UFCU Members will be unable to access accounts overnight August 27-28.

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Announcements | January 10, 2022

Mortgage Servicer Update Effective February 1

Effective February 1, 2022, approximately 4,000 mortgage account(s) are being transferred to a different, trusted organization, Standard Mortgage Corporation.

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Announcements | September 14, 2021

Filing a Weather-Related Insurance Claim

Tips to assist you in filing a claim for property damage due to the current weather event.

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Announcements | March 6, 2021

Working Together for Member and Employee Welfare

UFCU encourages all visitors to wear masks while in our branch lobbies.

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Announcements | January 1, 2021

Fee Updates Effective January 1

We understand that 2020 has been a challenging year. As a result of COVID-19, we suspended several fees, which caused us to do a broader review of all the fees we assess Members on our accounts and services going into 2021.

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Announcements | August 27, 2020

In Response to Hurricane Laura

Update: Our Galveston and Victory Lakes locations have reopened.

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Announcements | February 1, 2019

Mobile Banking Services Restored

Thank you for your patience and understanding as we resolved the recent Mobile Banking outage.

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Announcements | January 10, 2019

We’re Here to Help During the Federal Government Shutdown

If you have experienced a loss of income due the federal government shutdown, we want you to know that we're here to help.

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Announcements | October 1, 2018

Temporary Technical Issues with Bill Pay

We are currently experiencing issues with Bill Pay and are working to resolve them as soon as possible. We apologize for the inconvenience.

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Announcements | April 10, 2018

Mobile Banking Update

The latest Mobile Banking update will be available via app stores April 11, 2018.

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Announcements | September 15, 2017

Harvey Victims: Review Relief Checks Carefully

If you are depositing an insurance check, please speak with a UFCU Representative to ensure all payees have endorsed the check properly.

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Announcements | September 12, 2017

Timing of Electronic Payments Will Change September 15, 2017

Electronic debit transactions may post to your account sooner.

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Announcements | August 29, 2017

ATM Fees Waived in Response to Harvey

Now through September 15, we're waiving the $1 ATM transaction fee (charged at non-UFCU ATMs) for all Texas and Louisiana residents.

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Announcements | August 24, 2017

Be Safe Out There!

For the safety of our Members and staff, our Galveston and Victory Lakes locations will be closed on Saturday, August 26th in response to Hurricane Harvey.

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Announcements | June 6, 2016

A+ Federal Credit Union to leave the National Shared Branch Network

UFCU members will no longer be able to visit A+ Federal Credit Union locations to access their UFCU account as of July 1, 2016.

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Announcements | February 27, 2015

Member Surveys

UFCU sends short surveys asking for your feedback to help us enhance your experience.

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