Mobile App
Your Finances at Your Fingertips
Welcome to the UFCU Mobile app! You are one step closer to having easier access to UFCU whenever, wherever you are. It’s a fast, secure, and free* way to get access to your UFCU accounts from your mobile device or tablet. Download the Mobile app today through the Apple® App Store or Google Play™ Store.
To use the app, you will be required to complete a first-time enrollment process to set up your login credentials.
Mobile Banking Enhancements - Nov 24, 2024
Reorganized My Accounts screen
- Any past due loan information is highlighted and easier to find.
- Your accounts are listed from oldest to newest.
- Your account numbers (Share IDs) are listed in ascending order.
- You can find our routing number more easily on the on the right side of the screen.
- Your total balances are displayed for Checking, Savings, and Certificates.
- You can now view your Credit Card rewards points. When clicked, you will be redirected to the rewards site.
Streamlined Navigation
- The Move Money option has been renamed Pay & Transfer.
- The Send Money to Someone option has been renamed Transfers to Non-UFCU Members.
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Our teams are working diligently to turn your feedback and requests into working features in your overall banking experience. Here’s what you can expect to find in upcoming versions of the Mobile app:
- Personal Finance Management and Savings — Track expenses, see trends, manage budgets, and set savings goals.
- Product + Account Grouping — Arrange how you view your products and services.
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We’re aiming to transform your everyday banking experience. Convenient, speedy service is just a tap away. Your digital banking experience includes access to the following features in the Mobile app, and many more:
- Alerts
- Bill Pay
- Credit Card Cash Advances
- Credit Card Spend Limits
- Enrollment Directly within the App
- Credit and Debit Card Management (Activate, Lock/Unlock, Set/Change PIN)
- Easier Access to interest rates
- Integration with Plaid
- Intuit® Support
- Member Service Inquiries or Support Requests
- Member to Member Transfers — Schedule immediate transfers to other UFCU Members
- Memos/Notes
- Mobile Check Deposits
- Mortgage (home loan) Payments
- Replacement cards
- Statement Access
- Transaction History
Not seeing what you’re looking for? Please share your feedback. We consider every suggestion and look forward to incorporating your feedback into our next releases. You also can visit UFCU Everywhere for a quick comparison of all the ways you can get your transactions done via Online Banking, the Mobile app, or Phone Banking. These additional resources might also help:
Your Security Is Our Priority
We use enhanced security technology to keep your accounts safe.
- Universal password across all accounts on all devices.
- Advanced data encryption using SSL. (Look for the padlock icon and the prefix “https” in your browser's address bar.)
- No account spam.
We will never request your account number, password, or other personal information in an unsolicited email. If you receive a suspicious email claiming to be from UFCU, please contact us before responding or opening any links in the email.
How to Enroll
- Visit the Enrollment page.
- Enter your UFCU account number and information to identify yourself (either your social security number or date of birth) and click Continue.
- Create your new login ID and password. Before continuing you must view and agree to the terms of use.
- View your enrollment confirmation details. Then download the app to log in.
Maintenance Schedule
While we strive for 24/7 access, we occasionally must schedule downtime. Should you have urgent banking needs, please contact us during normal operating hours.
| Day | Hours | Mobile App Impact |
|---|---|---|
Daily | 10 PM–1 AM | There will be a delay on transfers, deposits, alerts, and card locking/unlocking during this time. All other features of the Mobile app are available. |
Sundays | Midnight–4 AM | Possible system maintenance; all the Mobile app features will be unavailable. |
Any other service disruptions will be announced as they are scheduled.
Supported Devices
To take advantage of the Mobile app, your device must have one of the following operating systems, or later:
- iOS 15.0
- Android 12.0