CEO & President’s Message October 2025

| Letters from Leadership

Dear Members,

Cybersecurity Awareness Month is a timely reminder of the importance of protecting your financial information. At UFCU, safeguarding your accounts and personal data is our highest priority. We continuously invest in advanced security measures to defend against fraud and unauthorized access. But technology alone isn’t enough — your vigilance plays a vital role.

Fraud attempts are increasing, and scammers are using increasingly sophisticated tactics to obtain sensitive information. Please remember: UFCU will never contact you to ask for your online banking passcode, login credentials, or other confidential details. If you receive a suspicious call, text, or email — or if something simply doesn’t feel right — contact us directly at (800) 252-8311. We’re here to help.

Together, we can build a safer financial future. Thank you for your continued trust in UFCU.

Stay secure. Stay informed. Stay empowered.

Warm regards,

Michael Crowl | UFCU CEO & President
University Federal Credit Union
PO Box 9350 | Austin, TX 78766
(512) 467-8080 | f (512) 977-7851