Who We Are

When We Say Member-Obsessed, We Mean It

As a Member-obsessed cooperative, UFCU’s purpose is to empower all those we serve to achieve financial success and brighter futures. This dedication has made us Austin’s #1 Credit Union, but our vision doesn’t stop there.

We understand that your financial goals are as unique as you are. That’s why we’re committed to providing you with personalized guidance, tailored products, and comprehensive services to help you achieve them. Whether you’re navigating everyday expenses, securing a loan for a significant purchase, exploring investment opportunities, or aiming to expand your business, you can count on us to stand by your side at every step of the way. That’s the UFCU way, and we look forward to serving you.

Learn More About the UFCU Story

The Credit Union Difference

We’re guided by the credit union motto of “Not for profit, not for charity, but for service,” and you’ll see it reflected every day throughout our organization. As a credit union, we’re proud to stand out in the financial world for several reasons that big banks lack:

  • Owned and directed by our Members, not corporate stakeholders
  • Regulated by federal and state law
  • Backed by National Credit Union Administration (NCUA) fund insurance
  • Led by Member-elected, volunteer boards of directors

When you bank with a credit union, you’re not just another account number — it’s a partnership designed to offer you a safe place to save and borrow at reasonable rates. You have an equal vote in electing our leaders, and you benefit equally from our collective success.

Learn Why Your Funds Are Safe at UFCU

Diverse, Inclusive, and Proud

UFCU is a proudly diverse, Member-owned cooperative that seeks to bring about human and social development in full accordance with International Credit Union Operating Principles. Our cooperative is non-discriminatory with respect to whom we serve on all grounds, including but not limited to race, color, religion, creed, gender, gender expression, age, national origin (ancestry), mental or physical disability, marital status, sexual orientation, military status, or political affiliation in any of our activities or operations. Our vision of social justice extends both to individual Members and to the larger communities in which we live, work, and play. The credit union ideal is to extend service to all who need and can use it.

Every person is either a Member or a potential Member and appropriately part of the credit union sphere of interest and concern. The UFCU purpose and values support the broader communities within which the credit union and our Members reside. To that end, we do not favor legislation or other actions, internally or externally, that would result in discrimination against any Member, potential Member, or group based on one or more of the above characteristics.

UFCU is proud to be a part of the credit union movement, which advocates for social justice and financial inclusion. The Credit Union National Association (CUNA) expects every credit union to live out their mission of people helping people, which is rooted in compassion for all people. We stand with CUNA against racism and discrimination.

We vow to take a more active role in our community and be a catalyst for change by committing to the following:

  • Recognizing historic, systemic, and institutional racism and discrimination;
  • Standing against racism and discrimination; 
  • Prioritizing a workplace of diversity, equity, and inclusion where employees feel valued, safe, included, respected, and justly treated; and
  • Being unwavering in our commitment to deepen and support people of color and historically marginalized communities by promoting financial inclusion, equity, and economic opportunity.

Our work continues, and we are emboldened by our Members and our community. We know we can’t accomplish our purpose without relationships built on trust, transparency, and action, and we are proud that our commitment to social justice aligns with our commitment to empowering our Members to achieve financial success and brighter futures.

Your Path to Financial Success Starts Here

We’re here to help you reach your financial goals, no matter where you are on your journey. As a Member, you benefit from personalized guidance, ongoing support, and our commitment to providing opportunities for growth and learning. From tailored seminars and events to complementary resources and tools, you can count on us for the support you need.