About

Member Stories

At UFCU, you’re a partner, not an account number. But don’t just take it from us — hear it straight from UFCU Members.
  • Everybody Cool It

    Founded in Austin in summer 2020, Cowboy Pools® meets a growing demand for affordable backyard pools in Texas. With UFCU’s services, the mom-and-pop shop has evolved into a nationwide supplier of stylish preassembled stock tank pools and custom accessories. 

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  • UFCU: A Family Tradition

    UFCU Member since 1989, local entrepreneur Kelly C started as a dishwasher. Today, he co-owns several beloved local restaurants around Austin — and UFCU has been with him every step of the way. Beyond the hustle and bustle of restaurant life, his Member story is one of legacy. With three generations of UFCU members in his family, he values the sense of belonging that UFCU fosters.

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  • Entrepreneurship and Enchiladas

    Mi Madre’s Restaurant in East Austin has been dishing up tasty Mexican food since 1990. From early on, owners Aurelio and Rosa T have relied on UFCU to meet their banking needs — and their own high standards for service.

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  • At UFCU, I’m not just another customer

    Edward went above and beyond to help me realize my dreams. He took a sincere interest in my situation.

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  • Keeping the Community Moving

    Helping people move forward is Kyle Clark’s mission, whether mentoring students as an assistant dean or getting people up and dancing as DJ Motivate. And to keep himself rolling, Kyle chooses UFCU as his partner every time he needs a new set of wheels.

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  • A Voice for the Hispanic Community

    As a UFCU employee for 21 years, Monica Andry worked to improve the financial health and education of Central Texas Latinos and the community as a whole. Now, as the newly appointed president and CEO of the Greater Austin Hispanic Chamber of Commerce, she is continuing her passion to advocate and be a voice for the Hispanic community.

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  • Member-Driven Banking

    David G has a love for Austin and the advantages of banking locally. He left the city for a while and tried Houston and Dallas, but loved UFCU so much, he refused to bank elsewhere. Back where he belongs, David is grateful that UFCU has been around to take part in his bigger life moments.

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  • Learning by Connecting

    When Nora C first joined UFCU in 1968, she was an employee and student at the University of Texas at Austin. In addition to achieving personal success, Nora helped found Las Comadres para las Americas, a national organization that sponsors online and in-person networking and educational events. Oh, and she’s still a UFCU Member today.

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  • Small Business Hits the Big Time

    Even if you love what you do, the business side of a business is always easier with a trusted partner. Learn how UFCU supports local Austin actor and entrepreneur Jordan J and his rapidly growing business.

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  • Building on Equity

    Committing to excellent financial health can really pay off in the long run. Ada M has done well for herself and her family by investing in her home and maintaining her good credit history.

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  • Flipping the Script on Dessert

    A chance encounter with a half-empty box of pancake mix launched the idea for JP’s Pancake Company. Entrepreneur JP U has trusted UFCU for his financial services since his first days on the Concordia University campus.

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  • Making Home Ownership Happen

    When Bartosz and Kamila S came to Galveston from Poland more than 10 years ago, a friend took them to UFCU. Since then, they’ve partnered with UFCU to purchase their first car and their first home. New to the country as well as the ins and outs of home-buying, UFCU helped them make it happen.

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  • Big Savings and Great Service

    Lameka M was very excited to have directly benefitted from the Wheels 101 seminar. She saved $12,000 when she bought her new car and got an unbeatable interest rate. For her, it was an amazing experience.

     

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  • From Archeologist to Storyist

    Emily C began her UFCU journey in 1976 with a modest loan for a used VW bug that would put her on the road from Austin to Dallas to help with a family emergency. Since then, she’s traveled great distances, as not only an archeologist, but also as a journalist, playwright, screenwriter and magazine editor. She uses the term “storyist” to cover the range of her published work.

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  • Exploring the Wonders of Central Texas

    Christopher and Leslie moved to Austin after Hurricane Katrina in 2005, and have been in Austin ever since. Christopher is an environmental scientist specializing in Central Texas cave species. He and his partner Leslie love to explore the outdoors, Central Texas cave preserves, and the Austin music scene. You might even catch Christopher playing live music with his British power pop band, The New Way.

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  • Respect and Security — Every Time

    Both veterans of the US Air Force, Joseph and Kamille were among our first Members to close on a UFCU VA home loan. With help from Mortgage Loan Officer Armando G, they’ve settled into a great house and now spend as much time as possible outdoors and unplugged, target shooting, hiking, or kayaking on the river as a family.

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  • Contributing, with Gratitude and Grace

    Katherine S founded the Technical Communications program at Austin Community College® (ACC), which is still going strong today. She’s a teacher, an administrator, a published author, a world traveler, and a UFCU Member. We’re proud of Katherine’s contributions to our local community and the world over.

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  • Caring About Community

    Apollo B is a new dad who works in the banking industry. His team of UFCU representatives has helped him improve his credit and get his first auto loan, credit card, and home loan. He’s on his way to financial success.

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  • Doing What Makes Sense for Life

    Cassandra P wears many hats. Once a journalist, Cassandra is now a designer, an entrepreneur, a new mom, and a trendsetter in her own right. UFCU has helped Cassandra transition to motherhood and will be there as she takes her business to the next level.

     

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  • Preparation Brings Peace of Mind

    As a therapist, Aimee H works alongside doctors and physicians’ assistants to provide behavioral health services for children, adolescents, and the elderly. Between her commute and traveling to spend time with friends and family, she spends a lot of time on the road. Aimee relies on UFCU Insurance Services® for coverage and peace of mind.

     

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